What is FiveStar?

FiveStar is a reviews management tool that helps local businesses like you in building, managing and improving your online reputation. Increase your leads and sales by showcasing your best customer reviews on the right channels!

Step 1.

Reach out to your clients
and collect your reviews

Give your clients an easy outlet to share their reviews using the FiveStar platform. Engage them by sending an email invite, SMS text or an online form where they can easily submit their feedback.

You can also collect reviews using your personal tablet. Our platform is mobile ready, email enabled and customizable. Take it with you on client meetings or install in your store locations to collect more reviews.

At the end of the review capture form, encourage your clients to share their reviews on sites like Yelp and Google and instantly reward them with a gift certificate to show your appreciation.

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Step 2.

Monitor your online reviews

Your FiveStar dashboard allows you to track your online reviews across over 300 review sites – including Yelp, Google+ Local, Facebook, BBB, Trustlink, Yahoo Local, Foursquare and more. We’ll help you choose the best ones that are relevant to your industry.

We show your reports the way you want them – via instant alerts, daily or weekly reports, charts and exported data.

Schedule a consultation to view the complete list of review sites that we currently support.

Step 3.

Be in control of reviews as they happen

Received a negative feedback? Privately respond to complaints and turn things around.

When you use the FiveStar platform, negative reviews are controlled and addressed privately, instead of being instantly shared online on sites like Yelp or BBB.

Our funnel system intelligently routes the bad reviews that needs your attention, while automatically posting the positive ones on the review sites that we’ve set up for you. This means that when customers search for your business, they’ll start seeing the positive reviews that you want them to.

The information we collect is stored in a secure database where you can review them, see where they’re coming from and on which sites they are posted to.

Step 4.

Setup a drip campaign to collect reviews on a regular basis

Our automated services follow up with your specified contacts list based on the drip email campaign that you set.

Reviewers are provided with all the shortcuts to direct them to the site that you want the review to appear in. Less clicks, less effort, less research on your reviewer’s part.

Step 5.

Integrate Testimonials widgets on your website

Showcase the most recent reviews on your site instead of outdated ones.

FiveStar automatically publishes positive reviews (4 and 5 stars) on the Testimonials page of your site or on a widget on your homepage.

Capture more reviews right from your website! We can add a button to your site or Facebook page that encourages clients to leave you a feedback.

Schedule a Demo
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Got Questions?

We’d love to hear it. Send us a message.